Tuesday, October 02, 2007

Thank you for calling Grace Ministries, how can I help you?

If you haven't experienced it already, the next time you call Grace Church, you'll be greeted on the phone with, "Thank you for calling Grace Ministries, how can I help you?" As part of the merger that really isn't a merger, we've consolidated the phone answering duties to one position. That means Charlene and Megan answer all phone calls that come to our facility - daycare calls, school calls and church calls. Last time I checked, we average just over 100 income phone calls a day. To emphasize our being one ministry, it seemed logical to refer to all that we do as Grace Ministries.

Anticipating your next call, Charlene and Megan await the opportunity to greet you with, "Thank you for calling Grace Ministries, how can I help you?"